S Central Hotel and Spa

The hotel is absolutely gorgeous! The room was very clean and spacious — especially after a long night of travel and delayed flight (we arrived at the hotel at 1:30am). Mr. Brian was very attentive, generous and helpful in our check-in process. Mr. Brian also helped my fiancé and I book a 1-day cruise in Ha Long Bay, as well as the shuttle service to and from the Hanoi airport. Staff is so friendly and polite! The breakfast had a variety of entrees, fresh fruit, juices, bread and a salad bar — one of the best I’ve had in my time being in Vietnam.

I stayed here for a night and i experienced exceptional hospitality, well-maintained facilities, and a memorable experience. Mr Brian is so helpful. You ask him something and he arranges everything for you in less than 10 mns. I will sit with you for 10 mns on arrival and will explain yoh everything about the hotel and the tourists spots in the area. I had to catch early morning flight and he even gave a food packets and fruit for our breakfast to carry. Every staff is just so helpful. Will definitely return.

It was our second time staying at the Splendid Star Hotel and Spa and just once again had a really great stay. The staff is always friendly and accommodating and the manager also upgraded us to a bigger room for free. The staff really go out of their way to make your stay as comfortable and hassle free as possible. The hotel is very well located in old quarter and close to all attractions. When we visit Hanoi in the future we will definitely stay here again and recommend it to everyone. Thank you

The hotel is conveniently located, room are wide and clean but not very new. Breakfast is abundant and very good. I enjoyed an awesome Vietnamese massage at a good price to be in a hotel. Hotel staff was super-friendly and helpful, especially Mr. Ding who also managed to give us our room early which was much appreciated after a long trip. We booked the tour to Ban Gioc Waterfall with hotel - which is very well organized. Pick-up and transport went smoothly. Sufficient meals and water are provided. the tour guide is patiently answered all questions and gave a lot of information about the culture and landscape. There was enough time for the sights and you were not rushed. It was also interesting to see places that are mostly visited by locals and have not yet been discovered by "all" tourists. The tour takes you into the hinterland and through villages that you would otherwise probably not see very often. For Ha Long Bay, we struggled if we should do the two day tour or the one day trip. In the end, after discuss with Ding, we decided to go on the one day trip and didn't regret it. We had an absolutely amazing day with a great lunch on board, incredible views and a great time on board. Furthermore Ding has given to us got so many interesting insights about Hanoi, vietnamese food, Ha Long Bay... He made the tour a trip to remember. We recommend to book at hotel to have a perfect day.

We had a lovely stay at S central hotel. When we arrived we were told we’d been upgraded to a family room which was very spacious, decorated to a high standard, true to photos and fully equipped. The beds were comfortable and the room was quiet in a very peaceful street. Location was excellent, walking distance to many attractions, restaurants and sky bars! Mr Harry was particularly pleasant to deal with.